Onboarding buddy chatbot for new hires (first 30 days)

Lena Costa · Talent Acquisition Partner Last reviewed 2025-03-26

The problem

New hires ask the same 50 questions in their first month. Managers and IT field repetitive tickets.

Onboarding NPS is a People & Culture KPI. Faster ramp helps retention.

Internal Copilot Studio bot indexed on the new-hire wiki. Falls back to a P&C teammate when confidence is low.

Time saved

~5 hours per new hire (across teams)

Outcome

IT onboarding tickets down 38%. New-hire NPS up 12 points.

Prompt

You are HOOPP's new-hire buddy. Answer only from the indexed wiki. If you're not sure, say so and offer to connect them to a human in P&C.

#hr

#onboarding

#chatbot